Why SAP Multiresource Scheduling?

Because to stay profitable – and keep customers happy – you need to schedule the right people and equipment for the right job at the right time. Our resource scheduling software can help you.

• Optimize resource planning, scheduling, and allocation to boost service profitability.
• Adjust workforce schedules on the fly to keep up with changes in demand.
• Get a real-time, up-to-date view of planning activities via intuitive dashboards.
• Accelerate field service delivery using mobile scheduling apps.
• Maximize employee and asset productivity – and shrink downtime.
• Provide high quality work by the most qualified people, at convenient times for customers.
• Improve customer satisfaction and consistently meet service-level agreements (SLAs).

Functional Capabilities

Scheduling and dispatching

Meet service demand using an intuitive graphical planning board.

Optimization of schedules

Match demand with the right resources using key criteria.

Information on the go

Exchange information between planners and engineers via mobile devices.

Information on the go

Use analytical functions to interpret historical data and make forecasts.

Technical Capabilities

Integration with SAP applications

• SAP ERP, SAP HCM, SAP Enterprise Asset Management, SAP Plant Maintenance, SAP Project Systems, SAP Portfolio and Project Management, SAP Commercial Project Management, SAP CRM, SAP Hybris Cloud for Customer, SAP Analytics, SAP HANA, SAP Mobility Platform, SAP Fiori UX, SAP UI5.
• One vendor approach with the possibility to integrate with non-SAP software.
• Easy back-office administration.

End-to-end process coverage

• Functionality for order creation, planning and dispatching, execution, confirmation, and invoicing.

Affordable

• Attractive pricing with low total cost of ownership (TCO).
• No additional hardware or interfaces needed, no redundant data maintenance.
• Fast go-live with an SAP Rapid Deployment Solution option.
• SAP Standard Knowledge, SAP Standards for Support.
• Road map alignment with SAP Lines of Business and Industries.

Expansion

• One solution for all lines of business and demand sources.
• Add-ons with flexible deployment options and multiple backend scenarios.
• Language coverage.